Finance

Looking for a Debt Collection Agency? Here’s What You Need to Look For

As a business owner, you work hard to make ends meet. You go out of your way to try and provide customers with as many options as possible at the best price available. While you want to make money, you also want to make sure you aren’t taking advantage of people along the way. Unfortunately, there may come a time when a customer does not pay you for the products or services received. When that happens, you are left trying to figure out how to collect on the debt. That’s where you can turn to a debt collection company to get the results you seek.

But, how do you know what to look for when choosing a company?

Experience

One of the first things that you need to do is verify how much experience the agency has. You do not want to go out and hire a company who is new to the industry. While they might offer a lower price than some of the others, there is also the chance that you are dealing with someone who could end up violating the laws and making more problems for you. You need a company who has ample experience working in the industry and recovering funds for customers just like you.

At Miller Stark Klein, the team has more than 75 years of combined experience recovering funds for business owners. The mediation experience is unsurpassed. They take the time to listen to the customer and work to come up with a plan that is designed to work for all parties involved. They aren’t in it to try and make the customer feel stressed out or obligated. They are in it to help.

Adherence to Laws

Many debt collection agencies will do whatever it takes to collect on the delinquent account. Unfortunately, that could end up causing a lot of issues for your business. Not to mention, it isn’t going to look good for your business if you hire someone who does not take the rules and regulations surrounding the Fair Debt Collection Practice Act into account. This also does not make the customer very confident in who you are as a business owner. You want to build trust, not tear it down.

At Miller Stark Klein, they have a sound understanding of the laws involved in collecting your debt. The team isn’t going to call customers at times they aren’t supposed to, nor are they going to say things that aren’t ethical just for the sake of collecting the money owed to your company. While they want to do everything they can to make sure you get the money you are owed, they are also going to go about it the right way. They will make sure that none of the laws are violated while working to recover your money. Miller Stark Klein’s main goal is to protect your business and make sure you gain the respect and trust of your customers.

Communication

Communication is more important than ever when it comes to collecting a debt. It isn’t just about picking up a phone and talking to someone. It is all about how you communicate that matters. If you don’t treat people with respect and dignity, it is going to end up causing a world of issues for both parties. Even though the other individual might not have done their part to pay you the money you are owed, it is important to choose a company that will be decent to them. After all, that decency could be the difference between recovering the funds owed and fighting to win what might seem to be a lost cause.

The team of dedicated professionals at Miller Stark Klein will do everything in their power to ensure optimal communication with all parties involved. They understand that things happen that aren’t always in the client’s control. Because of this, they will listen to what circumstances led them to where they are and come up with a plan of repayment that is going to work for everyone. The team wants to make sure everyone gets the money they deserve without causing more problems to the individual trying to repay the debt.

When you need a debt collection team who puts the needs of the business and the client first, you can trust in Miller Stark Klein to get the job done. Their goal is to help you as much as they can while complying with all of the local, state and federal laws in the process. You can rest assured that you aren’t dealing with just anyone when you come to their team. Their years of experience and proven track record of success speak for themselves when it comes to collecting on your debt.

July 2017
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