Every business wants to increase its customer engagement because this is what makes a business profitable. According to customer engagement training Singapore, you should start training your customers from the signup process to make them keep coming to you. You can host a webinar to provide info related to your services and how to make the best use of them.
Make a product tour for your customers to display all the features of your products that the customer might have skipped. This way, you can increase customer engagement just by being with your customers all the time.